Soovia
Troubleshooting

How to Configure APN Settings on Android

Quick guide to configure APN settings on Android. Fix internet connection issues in 2 minutes.

Configure APN Settings on Android

If you have signal bars but no internet connection, you need to configure your APN settings manually. This takes 2 minutes.

Step 1: Get Your APN

  1. Log in to your Soovia account
  2. Go to My eSIMsView Details
  3. Find your APN value (shown below the QR code)
  4. Write it down or screenshot it

Step 2: Open Android APN Settings

  1. Open Settings
  2. Tap Network & Internet (or Connections on Samsung)
  3. Tap SIMs or Mobile Networks
  4. Tap your eSIM
  5. Tap Access Point Names

📱 Samsung users:

Settings → Connections → Mobile Networks → Access Point Names

Step 3: Add New APN

  1. Tap the + icon (top right)
  2. Fill in these fields only:
    • Name: Soovia
    • APN: Your APN value (from Step 1)
  3. Leave all other fields blank
  4. Tap (three dots) → Save

Step 4: Select and Restart

  1. Tap the circle/radio button next to your new APN to select it
  2. Go back to Settings
  3. Restart your Android phone
  4. Wait 1-2 minutes

Done!

You should see 4G/5G and have internet access. Try opening Chrome.


Still Not Working?

Check Data Roaming

Settings → Network & Internet → SIMs → [Your eSIM] → Turn ON Roaming

Toggle Airplane Mode

Turn Airplane Mode ON → Wait 10 seconds → Turn OFF

Need Help?

Contact [email protected] or use the Soovia app.

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